Corporate Quality Head

Job Summary:

The Corporate Quality Head is responsible for developing, implementing, and overseeing the organization’s overall quality strategy to ensure excellence across all manufacturing facilities, products, and business operations. This leadership role drives quality assurance, quality control, supplier quality, customer satisfaction, regulatory compliance, and continuous improvement initiatives. The Corporate Quality Head collaborates with cross-functional teams to establish robust quality systems, standardize processes, enhance operational efficiency, and foster a culture of quality throughout the organization.

Key Responsibilities

1. Develop and implement corporate quality policies, systems, and standards across all manufacturing units.
2. Lead Quality Assurance (QA), Quality Control (QC), Incoming Quality Control (IQC), In-Process Quality Control (IPQC), Outgoing Quality Control (OQC), Supplier Quality, and Customer Quality functions.
3. Ensure compliance with ISO 9001 and other applicable industry standards, statutory requirements, and customer specifications.
4. Drive continuous improvement initiatives using Lean Manufacturing, Six Sigma, Kaizen, 5S, and other quality methodologies.
5. Monitor quality KPIs, defect rates, customer complaints, warranty claims, and cost of poor quality (COPQ), implementing corrective and preventive actions (CAPA) where required.
6. Establish quality objectives, inspection standards, audit systems, and process control mechanisms across all operations.
7. Lead internal and external quality audits, customer audits, supplier audits, and certification activities.
8. Collaborate with R&D, Production, Procurement, Engineering, Sales, and Service teams to improve product quality, reliability, and manufacturability.
9. Strengthen supplier quality management through qualification, performance monitoring, and development programs.
10. Review and approve quality documentation, SOPs, control plans, inspection procedures, and quality reports.
11. Lead root cause analysis, risk assessments, and quality improvement projects to eliminate recurring issues.
12. Build, mentor, and develop high-performing quality teams while promoting a culture of accountability and operational excellence.
13. Present quality performance, compliance status, and strategic improvement plans to senior management and executive leadership.

Qualifications

Skills

• Knowledge of product specifications, manufacturing processes and market requirements.